Never hesitate to call us for anything that is important to you. There is no need to be uncomfortable. If a certain medication is not working, call and let us know. Chances are, we can prescribe or suggest something to make you more comfortable

If you are experiencing a true, life-threatening emergency, call 911. Call our office only after you have made arrangements to get to the Emergency Room.

Our nurses return calls during business hours as time permits. If the matter is urgent, please tell our phone operator so that the nurse can confer with you in the timeliest manner possible. Please understand that calls for test results and prescription refills will be returned after urgent patient needs are met.

If you feel you need us, we want to hear from you. Please use this guide as to when you should make your phone call:

Call Anytime – Day or Night – If

• Fever 100.5 F. degrees or greater
• Uncontrollable nausea or diarrhea
• Pain medication is not working
• Chest pains or shortness of breath
• Severe shaking or chills
• Bleeding from the nose or gums
• Blood in the urine
• Black, tarry bowel movement
• Severe diarrhea
• Constipation with intense abdominal cramping
• Changes in your vision or hearing
• Increased bruising or pinpoint red or purple spots anywhere on the body

Call During Regular Office Hours

• If you have questions about your medication, treatment or side effects
• If you're having nutrition problems
• If you need a prescription refilled
• For lab tests or scans, please know that results usually take:
  • Scans: 48-72 hours
  • Tumor markers: 72 hours
  • Bone marrow: 7-10 days
  • Pathology Reports: 3-5 days
• If you've heard about a new treatment
• For location information including office hours